Marvic Hotel Boutique - Playa del Carmen

The staff here never once greeted me with the warmth deserving of a guest of my caliber, and let's not even discuss the dreadful wifi. How can a hotel call itself anything above 3 stars? I was hoping for an upgrade for all my trouble, but that was just too much to hope for. I almost wanted to leave a good review, but i just couldn't.

it was a such great experience in a modern hotel. my room with nice view, a good wifi, fridge was impeccably clean and beautiful, had good night's sleep. the location was stunning and marvellous, short walk to restaurants, and bars and noise. truly enjoyed the restaurant inside their breakfast.

Boutique hotel.

Comfy & beautiful room with a fridge, a microwave, and climate control. Marvellous and unbeatable location for visiting restaurants and bars. Nice, welcoming people working here.

Staff members were helpful, providing prompt assistance when I needed a fridge in my room. Unfortunately, the wifi was inconsistent, making it challenging to stay connected.

Location: the hotel was just off supermarket and restaurants, many very good restaurants, cafes and shops and ADO bus station. I had coffee at Acaramelao, located within 10 minutes walk. The room I stayed in was big with a balcony...

Booked a room with a balcony. The staff was nice and welcoming all the time. The hotel was in a stunning location, to ADO bus station at 12 am.

Four keycards for a single apartment? That's just excessive. The air conditioning blasted directly onto the beds, and the pool is poorly placed, overshadowed by the building from midday onward. On top of that, the bedding and towels didn't seem completely clean upon arrival, pretty off-putting. It's also worth noting that the overall upkeep seems a bit outdated and unkempt, a far cry from the images online.

do recommend for a couple of nights

Wonderful staff, convenient amenities, attentive service made our stay enjoyable, especially with our request for a fridge for our baby's snacks addressed promptly.

It was all perfect.

The staff were super accommodating! They brought a fridge for my baby's snacks right away, awesome. Just a bit noisy at night due to nearby bars. A solid experience 😌

The staff were helpful, promptly addressing my request for a fridge in my room, made my stay significantly more comfortable.

Unfortunately, the Wi-Fi was very inconsistent, making it difficult to stay connected .

The hotel was close to the beach. the staff was very unhelpful with requests.

modern hotel with great staff, but needs better maintenance

The staff was friendly and accommodating! They quickly arranged for a fridge in my room when I requested one. The king superior room was spacious, with a nice couch and a lovely balcony. The hotel's location, just a block from the quieter side of 5th Avenue, made exploring easy while enjoying a bit of tranquility.

The overall upkeep of the hotel felt outdated, with the pool area being overshadowed in the afternoon.

Great location near main street, but TV signal was weak .

No hot water, superb dining options and a great location!

convenient location, delicious food, hot water

Collection o hotel marvic is in a safe area, just a 2-minute walk from the beach. The staff speaks english and really go the extra mile. When I got sick, they quickly got me medicine from the farmacia. They managed to get a fridge in my room right after I asked for it.